MH Wine and Spirit Sdn Bhd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us as a customer. By accessing our website or submitting your personal information, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect personal information that you provide when interacting with our website, including but not limited to:
• Personal Details: Name, contact information (email, phone number), and address.
• Payment Information: Billing and shipping address, payment method (credit card details), transaction history.
• Marketing Preferences: Subscription preferences for newsletters or promotional offers.
• Usage Data: Information on how you use our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Order Processing: To fulfill your orders, process payments, and deliver products.
• Customer Support: To assist you with inquiries, complaints, or support related to your orders or products.
• Marketing and Promotions: To send you marketing materials, such as newsletters, special promotions, product recommendations, or event invitations.
• Improving Services: To enhance our website, product offerings, and customer experience.
3. Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
• Service Providers: With trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, marketing platforms).
• Legal Compliance: If required by law or in response to legal processes (such as subpoenas or court orders), we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Marketing and Communications
As part of our marketing strategy, we may use the personal information provided by you to send promotional content, invitations to events, or updates about our products and services. This is done with your consent, and you can manage your communication preferences by contacting us directly if you do not wish to receive any.
5. Security of Your Information
We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. However, no method of data transmission or storage can guarantee 100% security, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: If your information is incorrect or incomplete, you can request to update or correct it.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to gather data on website usage. Cookies help us understand how users interact with our website, enabling us to improve our services. You can control the use of cookies through your browser settings, though doing so may affect the functionality of some website features.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
MH Wine and Spirit Sdn Bhd
No. 8, Jalan Ekoperniagaan 2/5,Taman Ekoperniagaan, 81100 Johor Bahru, Johor Darul Ta’zim
Email:infor@mhwine.com.my
Phone: +60 10-559 3133